Quality Control Systems Manager Career

Job Description: Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.


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Quality Control Systems Manager Career

What Quality Control Systems Managers do:

  • Identify quality problems or areas for improvement and recommend solutions.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Review and update standard operating procedures or quality assurance manuals.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Instruct staff in quality control and analytical procedures.
  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Create and implement inspection and testing criteria or procedures.
  • Participate in the development of product specifications.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  • Direct product testing activities throughout production cycles.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Confer with marketing and sales departments to define client requirements and expectations.
  • Document testing procedures, methodologies, or criteria.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Generate and maintain quality control operating budgets.
  • Monitor development of new products to help identify possible problems for mass production.
  • Collect and analyze production samples to evaluate quality.
  • Stop production if serious product defects are present.
  • Review and approve quality plans submitted by contractors.
  • Audit and inspect subcontractor facilities including external laboratories.

What work activities are most important?

Importance Activities

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.

Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment - Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Holland Code Chart for a Quality Control Systems Manager