Typical Tasks
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
Transport mail from one work station to another.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Enterprising
Business based Work
What personality traits do you need to succeed?
Dependability
Integrity
Attention to Detail
Cooperation
Self-Control
Stress Tolerance
What key skills are needed for this job?
Active Listening
Speaking
Service Orientation
Reading Comprehension
Time Management
Critical Thinking
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Common Activities
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
