Typical Tasks
Warn violators of infractions or penalties.
Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.
Evaluate applications, records, or documents to gather information about eligibility or liability issues.
Report law or regulation violations to appropriate boards or agencies.
Confer with or interview officials, technical or professional specialists, or applicants to obtain information or to clarify facts relevant to licensing decisions.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Enterprising
Business based Work
Investigative
Studying, Research based work
What personality traits do you need to succeed?
Integrity
Independence
Dependability
Attention to Detail
Analytical Thinking
Cooperation
What key skills are needed for this job?
Active Listening
Reading Comprehension
Speaking
Critical Thinking
Social Perceptiveness
Judgment and Decision Making
Expected Knowledge
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Common Activities
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
